GoToAssist Service Desk gives you the freedom to quickly and easily access your incidents to support your customers anywhere and anytime!
Key Features:
Filter incidents by service and dashboard queue.
View key incident information such as symptom / resolution, discussion, priority, assignee, custom fields and customer contact information.
Quickly and easily update incident information by quickly doing things such as adding discussion comments, changing editable attributes on an incident and more
Create new incidents quickly and easily by providing basic information
Get Started Quickly:
* Download and install the GoToAssist Service Desk app to your iPhone (iOS 8+).
* Log in using your GoToAssist Service Desk account
* View, update, create incidents